Who we are
Our website address is: http://kashecltd.com. KASH Engineering and Consultancy Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
KASH Engineering and Consultancy Ltd
Engineering and Consultancy Services
Registered Address: 5 Housing Scheme, Charlotteville, Tobago W.I
Email: info@kashecltd.com| Phone: +1868-7745961
We are the data controller of your personal information.
What Personal Data We Collect
We may collect and process the following data:
- Contact details (name, phone number, email, address)
- Business and property information related to a service request
- Service and maintenance records
- Website usage data (IP address, browser type, cookies)
- Feedback or communication history
We do not collect unnecessary or excessive personal data.
How We Use Your Data
We process your data for the following purposes:
- To respond to enquiries and provide quotations
- To deliver installation, maintenance, and repair services
- To manage contracts, invoicing, and customer accounts
- To improve our website and customer service
- To meet legal, safety, and regulatory obligations
We will only use your data where we have a lawful basis, such as:
- Legal compliance
- Contract performance
- Legitimate interests
- Consent
Cookies
Our website uses cookies to enhance your browsing experience, analyse performance, and support website functionality, in line with PECR and UK GDPR regulations.
What Are Cookies? Cookies are small text files stored on your device to help websites operate and provide user-friendly features.
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Enable core site functions such as navigation and security. |
| Performance/Analytics | Help us improve the website by analysing usage (e.g., Google Analytics). |
| Functionality Cookies | Remember preferences to tailor user experience. |
Managing Cookie Preferences: You can control or delete cookies at any time through your browser settings. If you choose to disable certain cookies, parts of the website may not function correctly.
Third-Party Cookies: Some cookies may be set by external services such as: Google Analytics and Embedded maps or social media feeds. These providers have their own privacy policies and controls.
Consent: On your first visit, a cookie banner will allow you to accept or manage tracking preferences. You can update your consent anytime using the cookie settings on our website.
Consent: Policy Changes
Policy Changes: We may update this Cookies Policy to reflect technical or legal changes. Updates will be posted here.
Sharing Your Data
We may share information with:
- Service subcontractors and engineers (only when required)
- Professional advisors (legal, financial)
- IT, hosting, and cybersecurity providers
- Regulators when legally required (Gas Safe Register, etc.)
We will never sell your personal information.
International Transfers
Your data is stored within the UK or EEA wherever possible.
If data is transferred abroad, we ensure lawful safeguards are in place.
Data Retention
We retain personal data only as long as necessary to fulfil the purpose collected, including accounting and legal requirements.
Retention periods are reviewed regularly.
Your Rights Under UK GDPR
You have rights including:
- Access to your data
- Correction of inaccurate data
- Erasure (“right to be forgotten”)
- Restriction or objection to processing
- Data portability
- Withdrawal of consent (where applicable)
To exercise your rights, contact: info@kashecltd.com
If you are unhappy with our handling of your data, you can complain to:
Information Commissioner’s Office (ICO) – ico.org.uk
How We Protect Your Information
We implement appropriate physical, technical, and administrative security measures to protect your data against loss, misuse, or unauthorised access.
Policy Updates
We may update this notice occasionally. Any changes will be posted on this page.